Last Updated July 21, 2015
Avalara (“Avalara,” “we,” or “us”) respects your privacy and we are committed to protecting it through our compliance with this policy.
This policy describes the types of information we may collect from you or that you may provide when you visit the website www.mylodgetax.com and related sites (collectively the “Website”) and our practices for collecting, using, maintaining, protecting and disclosing that information.
This policy applies to information we collect on the Website; in email, text and other electronic messages between you and the Website; through any mobile and desktop applications you download from the Website, which provide dedicated non-browser-based interaction between you and the Website; and when you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.
This policy does not apply to information collected by us offline or through any other means, including on any other website operated by Avalara or any third party; or information collected by any third party, including through any application or content (including advertising) that may link to or be accessible from the Website.
We collect several types of information from and about users of our Website, including information by which you may be personally identified, such as name, postal address, email address, telephone number, social security number, tax identification number, gross revenue information, or any other information the Website collects that is defined as personal or personally identifiable information under an applicable law (“personal information”). We also may collect information that is about you but individually does not identify you, and also information about your internet connection, the equipment you use to access the Website, and usage details.
We collect this information through a variety of mechanisms, including directly from you when you provide it to us and automatically as you navigate through the Website. Information collected automatically may include usage details, IP addresses and information collected through cookies, web beacons, and other tracking technologies.
The information we collect on or through the Website may include:
You also may provide information and feedback to us that we may display on public areas of the Website, or transmit to other users of the Website or third parties. If you do not want your comments or feedback posted on the Website, please do not provide them to us.
As you navigate through and interact with the Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including details of your visits to our Website, such as traffic data, location data, logs and other communication data and the resources that you access and use on the Website. We may also collect information about your computer and internet connection, including your IP address, operating system and browser type.
The information we collect automatically is statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to estimate our audience size and usage patterns, store information about your preferences which allows us to customize the Website according to your individual interests, speed up your searches, and recognize you when you return to our Website.
We do not collect personal information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us.
We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.
We use information that we collect about you or that you provide to us, including any personal information:
We may also use your information to contact you about our own and third-parties’ goods and services that may be of interest to you. If you do not want us to use your information in this way, please check the relevant box located on the registration form or adjust your user preferences in your account profile. For more information, see Choices About How We Use and Disclose Your Information.
We will also send you an email upon completion of the creation of your member account that contains your member ID and describes the benefits of using Avalara MyLodgeTax.
We may also disclose your personal information:
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way.
California Civil Code Section §1798.83 permits users of the Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to MyLodgeTaxSupport@avalara.com.
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions and other personal information will be encrypted using SSL technology.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.